RETAIL IDENTITY INFRASTRUCTURE

Your ads drive
retail sales.
Now your ad platforms
can see them.

Brij captures verified buyer identity at retail and marketplace points of sale, then pipes those conversions back into Meta, TikTok, and Google Ads.

Now, your algorithms optimize against your full customer base, not just the DTC fraction.

+28%
lift in ROAS (Brij × Meta pilot)
+36%
tracked conversions vs. ecomm-only
Today · all channels +47,892 events
Retailers
Target aAmazon Walmart
BRIJ
Ad platforms
Meta TikTok Google
Verified retail purchase Live
Target in-store · receipt
$28.40
SK Sarah K. · 2:34 PM Verified
Identity matched · forwarded
event_id brij_3a92f1c7e8b4
Meta CAPI delivered
TikTok Events delivered
Google Offline delivered
Today · all channels+47,892 events
Retailers
TargetaAmazonWalmart
BRIJ
Ad platforms
MetaTikTokGoogle
Verified retail purchaseLive
Target
in-store · receipt
$28.40
SKSarah K. · 2:34 PM✓ Verified
Identity matched · forwarded
event_idbrij_3a92f1c7e8b4
Meta Conversions API (CAPI)✓ delivered
TikTok Events API✓ delivered
Offline Conversion Import✓ delivered
THE OMNICHANNEL BLIND SPOT

Your ad platforms are
optimizing against a fraction
of your actual buyers.

Most omnichannel brands generate the majority of their revenue through retail and marketplace channels. But when a consumer buys at Target, Walmart, or on Amazon, that purchase is invisible to Meta, TikTok, and Google Ads.

As a result, the algorithms that control your ad delivery, bidding, and audience selection are learning from a narrow, DTC-only view of your customer base.

Media signal coverage 80% blind
$ Ad spend
DTC VISIBLE
~20% of revenue
Retail BLIND
~50% of revenue
Marketplace BLIND
~30% of revenue
Broken

Attribution is broken.

Reported ROAS understates the retail and marketplace sales your media actually drove.

Degraded

Optimization is degraded.

Algorithms trained on a subset of your buyers make decisions for your entire business.

Partial

Audiences are incomplete.

Lookalikes built from DTC-Only data represent only a fraction of your buyers.

Today's reality

The shift to broad targeting and automated structures like Advantage+ and Performance Max has made this worse, not better. The primary lever you control is no longer who you target — it's the quality and completeness of the conversion data you send back.

HOW BRIJ WORKS

From shelf to signal in three steps.

A single mechanism turns retail and marketplace transactions into conversion events your ad platforms can actually optimize on.

01 CAPTURE

Turn anonymous buyers into known customers.

A consumer scans a QR code or visits an experience link, prompted by a clear incentive like a rebate, warranty, sweepstakes, or exclusive content. They land on an on-brand experience and submit their email or phone number.

  • Verified buyer identity
  • Specific product + purchase channel
  • Timestamp + location
02 SIGNAL

Send verified conversions to your ad platforms.

That verified purchase is automatically structured as an offline conversion event and sent to Meta, TikTok, and Google Ads via their Conversions APIs. The platform matches it to a user profile and incorporates it into optimization.

  • Meta CAPI
  • TikTok Events API
  • Google Offline Conversion Import
03 OPTIMIZE & ACTIVATE

Better data in, better performance out.

As verified offline events accumulate, ad platforms build a more complete picture of who is actually buying. Targeting improves, bidding gets more efficient, and lookalikes finally reflect your real buyer base, all while the same data syncs into your CRM for retention.

  • Lower CAC via better signals
  • Higher LTV via retention flows
  • Full-funnel, omnichannel attribution
WHAT IT UNLOCKS

Three capabilities, one
connected infrastructure.

Each capability connects directly to either lower CAC or higher LTV (and often both).

Enhanced Attribution

Prove the real ROI of your ad spend, across every channel.

Today, your ad platforms only see conversions that happen on your website. But the ad that drove a consumer to buy your product at Target? That purchase is invisible. The sale happened, but as far as Meta or Google knows, it didn't.

Brij closes this loop. When a retail or marketplace buyer verifies their purchase by engaging with a Brij experience, that event is sent back to your ad platforms as an offline conversion via their Conversions APIs.

Budget conversations shift from guessing at retail lift to proving it.

Conversions visible to ad platforms CAPI · live
Without Brij
DTC
Retail + Marketplace · invisible
With Brij
DTC
Retail
Marketplace
META AD
$10k spend
DTC
+$8k
Target
+$22k
Walmart
+$14k
a
Amazon
+$19k
Previously visible
Surfaced by Brij
Halo Effect Measurement

See how your ads drive revenue everywhere, not just on your site.

Every omnichannel marketer knows the halo effect exists. You run Meta ads and retail velocity ticks up. You invest in TikTok and Amazon sales climb. But you can't measure it, and what you can't measure, you can't fund.

Brij makes that halo visible. By sending verified purchase events from retail and marketplace channels back into your ad platforms, Brij gives you and your finance team the data to quantify cross-channel media impact.

For brands where 60–80% of revenue flows through third-party channels, this isn't a nice-to-have. It's the difference between underfunding your growth engine and scaling it with confidence.

Audience Creation

Build audiences from your full buyer base, not just the DTC fraction.

Your lookalike audiences are built from DTC purchasers. For most omnichannel brands, that's a small subset of who actually buys your product. The algorithm is learning and optimizing for the whole business based on that distorted view.

Brij changes the input. Verified buyer identity from retail and marketplace channels syncs into Meta, TikTok, and Google Ads, letting you build custom audiences and lookalikes from your complete customer base.

Brij captures verified, incentivized retail and marketplace purchasers — not browsing visitors — which makes the resulting audience data materially higher quality.

DTC-only
Narrow
match_pool ~4,200 buyers
  • Skewed toward small subset of buyers
  • Misses retail-first customers entirely
  • ~20% fraction of your real customer base
With Brij
Complete
match_pool ~47,892 buyers
  • Built on verified purchase data
  • Includes retail + marketplace buyers
  • Materially higher match-rate quality
Case study · 60 days+34% ROAS lift
“Our Meta team was optimizing against ~22% of our actual buyers — everyone shopping us at Target or on Amazon was invisible. After we routed Brij events into CAPI, the algorithm started seeing the whole picture. Within 60 days, reported ROAS lifted 34%.”
SK
Sarah KleinVP Growth · Halden & Co.
THE COMPOUNDING ADVANTAGE

Brij doesn't just lower CAC. It changes the economics of how you grow.

The LTV:CAC ratio sets the ceiling on how competitively a brand can grow. For omnichannel brands, that ceiling is artificially depressed because the data foundation beneath it is incomplete.

CAC ↓

Better offline conversion signals produce more efficient ad platform optimization. Targeting, bidding, and delivery improve not because of a creative refresh, but because the algorithm is finally working with complete data.

LTV ↑

Every verified retail buyer enters your CRM. Email and SMS sequences begin. Reorder reminders, subscriptions, cross-sell, and DTC pathways activate — all for customers who didn't exist in any owned system moments earlier.

LTV : CAC · 12-month trend LTV CAC
Brij activates LTV CAC M0 M12
More efficient acquisition feeds richer retention. The longer Brij runs, the wider the gap.
INTEGRATIONS

Direct integrations with
the platforms you run on.

Native connections to the conversion endpoints your media team already uses.

META
Meta Conversions API (CAPI)
  • Send verified offline purchase events from retail and marketplace buyers
  • Improve your Offline Data Quality (ODQ) score with high match-rate, first-party data
  • Build custom and lookalike audiences from your full buyer base — not just DTC
  • Strengthen Advantage+ Shopping Campaign performance
  • Close the attribution loop between Meta ad spend and in-store revenue
TIKTOK
TikTok Events API
  • Feed verified offline conversions into TikTok’s optimization models
  • Expand audience seed lists with retail and marketplace buyer data
  • Attribute in-store and marketplace purchases back to TikTok campaigns
  • Improve campaign efficiency with signals reflecting your full buyer base
  • Unlock algorithmic targeting potential with higher-quality data
GOOGLE ADS
Offline Conversion Import
  • Import verified retail and marketplace purchase events
  • Improve Performance Max and Smart Bidding with complete conversion data
  • Build customer match audiences from your full omnichannel buyer base
  • Connect Google search and display to in-store purchase behavior
  • Strengthen attribution across both online and offline channels
PRIVACY & TRUST

Built for enterprise privacy.

Brij touches verified buyer identity, so we built the platform with security and compliance as the foundation — not an afterthought. Every event is hashed in transit, and your data stays yours.

AuditedSoc II type I
CompliantGDPR & CCPA
PIISHA-256 hashed
OwnershipCustomer-owned
brij_event.json · POST /events
// Verified retail purchase → Meta CAPI
{
  "event_name": "Purchase",
  "event_id":   "brij_3a92f1c7e8b4",
  "event_time": 1715189640,
  "action_source": "physical_store",
  "user_data": {
    "em": "a4f8c…",   // SHA-256
    "ph": "9b1c2…"   // SHA-256
  },
  "custom_data": {
    "channel":  "retail_target",
    "value":     28.40,
    "currency": "USD"
  }
}
COMMON QUESTIONS

Questions before you switch it on.

Pre-empting the questions your security, finance, and media teams will all ask.

How do you handle PII?
Email and SMS numbers are hashed with SHA-256 before they ever leave the Brij infrastructure. Ad platforms receive only the hashed identifiers, never raw PII. We’re SOC 2 Type II audited and compliant.
Do we have to change our media buying or creative?
No. Brij sits in the conversion data layer, meaning that it changes what signals your existing campaigns optimize against, not how you run them. Most teams see lift on existing campaigns within 14–30 days, no creative refresh required.
How long does setup take?
Typical onboarding to Brij is 2 weeks: 1 week to go live and start capturing retail data, 1 week for ad platform integration (Meta CAPI / TikTok / Google) and event QA. Brij handles the platform integrations, so you don’t need to tie up your tech team.
How do you identify my retail and marketplace buyers?
Buyer data is captured via Brij-built, branded digital experiences with an incentive gated behind email or SMS capture (ex: rebate, sweepstakes, discount offer for future purchase, warranty registration, etc).
What if our existing retail purchase data is messy or fragmented?
That’s ok; you’ll collect new retail purchase data with Brij. Most brands start using Brij without any retail purchase data at all. Brij captures offline buyer identity, so you’ll have clean purchase data flowing back to you as soon as you get started. Consumers self-report their purchases by engaging with Brij experiences; we bridge the data gap your retail partners won’t share.

Results worth measuring.

What brands see after turning on Brij's ad platform integrations.

+36%
Uplift in tracked conversions, versus ecomm only
+28%
Lift in ROAS from forwarded offline purchase events
8.8/10
Event match quality — top of the line
↑ ODQ
Improved Offline Data Quality scores reported by brands using Brij's Meta integration

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